# Ansprechpartner

Diese Seite dokumentiert alle relevanten Ansprechpartner des Kunden sowie externe Dienstleister und wichtige Kontakte.

Sie dient als zentrale Kontaktübersicht für Support, Wartung, Störungen und Projekte.

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# Hauptansprechpartner

## Geschäftsführung

<div class="TyagGW_tableContainer" id="bkmrk-feld-wert-name-%C2%A0-fun"><div class="group TyagGW_tableWrapper flex flex-col-reverse w-fit" tabindex="-1"><table class="w-fit min-w-(--thread-content-width)" data-end="410" data-start="293"><thead data-end="308" data-start="293"><tr data-end="308" data-start="293"><th class="last:pe-10" data-col-size="sm" data-end="300" data-start="293">Feld</th><th class="last:pe-10" data-col-size="sm" data-end="308" data-start="300">Wert</th></tr></thead><tbody data-end="410" data-start="329"><tr data-end="339" data-start="329"><td data-col-size="sm" data-end="336" data-start="329">Name</td><td data-col-size="sm" data-end="339" data-start="336"> </td></tr><tr data-end="371" data-start="340"><td data-col-size="sm" data-end="351" data-start="340">Funktion</td><td data-col-size="sm" data-end="371" data-start="351">Geschäftsführung</td></tr><tr data-end="385" data-start="372"><td data-col-size="sm" data-end="382" data-start="372">Telefon</td><td data-col-size="sm" data-end="385" data-start="382"> </td></tr><tr data-end="397" data-start="386"><td data-col-size="sm" data-end="394" data-start="386">Mobil</td><td data-col-size="sm" data-end="397" data-start="394"> </td></tr><tr data-end="410" data-start="398"><td data-col-size="sm" data-end="407" data-start="398">E-Mail</td><td data-col-size="sm" data-end="410" data-start="407"> </td></tr></tbody></table>

</div></div>---

## IT-Ansprechpartner

<div class="TyagGW_tableContainer" id="bkmrk-feld-wert-name-%C2%A0-fun-1"><div class="group TyagGW_tableWrapper flex flex-col-reverse w-fit" tabindex="-1"><table class="w-fit min-w-(--thread-content-width)" data-end="560" data-start="440"><thead data-end="455" data-start="440"><tr data-end="455" data-start="440"><th class="last:pe-10" data-col-size="sm" data-end="447" data-start="440">Feld</th><th class="last:pe-10" data-col-size="sm" data-end="455" data-start="447">Wert</th></tr></thead><tbody data-end="560" data-start="476"><tr data-end="486" data-start="476"><td data-col-size="sm" data-end="483" data-start="476">Name</td><td data-col-size="sm" data-end="486" data-start="483"> </td></tr><tr data-end="521" data-start="487"><td data-col-size="sm" data-end="498" data-start="487">Funktion</td><td data-col-size="sm" data-end="521" data-start="498">IT-Verantwortlicher</td></tr><tr data-end="535" data-start="522"><td data-col-size="sm" data-end="532" data-start="522">Telefon</td><td data-col-size="sm" data-end="535" data-start="532"> </td></tr><tr data-end="547" data-start="536"><td data-col-size="sm" data-end="544" data-start="536">Mobil</td><td data-col-size="sm" data-end="547" data-start="544"> </td></tr><tr data-end="560" data-start="548"><td data-col-size="sm" data-end="557" data-start="548">E-Mail</td><td data-col-size="sm" data-end="560" data-start="557"> </td></tr></tbody></table>

</div></div>---

## Stellvertretung

<div class="TyagGW_tableContainer" id="bkmrk-feld-wert-name-%C2%A0-fun-2"><div class="group TyagGW_tableWrapper flex flex-col-reverse w-fit" tabindex="-1"><table class="w-fit min-w-(--thread-content-width)" data-end="703" data-start="587"><thead data-end="602" data-start="587"><tr data-end="602" data-start="587"><th class="last:pe-10" data-col-size="sm" data-end="594" data-start="587">Feld</th><th class="last:pe-10" data-col-size="sm" data-end="602" data-start="594">Wert</th></tr></thead><tbody data-end="703" data-start="623"><tr data-end="633" data-start="623"><td data-col-size="sm" data-end="630" data-start="623">Name</td><td data-col-size="sm" data-end="633" data-start="630"> </td></tr><tr data-end="664" data-start="634"><td data-col-size="sm" data-end="645" data-start="634">Funktion</td><td data-col-size="sm" data-end="664" data-start="645">Stellvertretung</td></tr><tr data-end="678" data-start="665"><td data-col-size="sm" data-end="675" data-start="665">Telefon</td><td data-col-size="sm" data-end="678" data-start="675"> </td></tr><tr data-end="690" data-start="679"><td data-col-size="sm" data-end="687" data-start="679">Mobil</td><td data-col-size="sm" data-end="690" data-start="687"> </td></tr><tr data-end="703" data-start="691"><td data-col-size="sm" data-end="700" data-start="691">E-Mail</td><td data-col-size="sm" data-end="703" data-start="700"> </td></tr></tbody></table>

</div></div>---

# Buchhaltung

<div class="TyagGW_tableContainer" id="bkmrk-feld-wert-name-%C2%A0-fun-3"><div class="group TyagGW_tableWrapper flex flex-col-reverse w-fit" tabindex="-1"><table class="w-fit min-w-(--thread-content-width)" data-end="825" data-start="725"><thead data-end="740" data-start="725"><tr data-end="740" data-start="725"><th class="last:pe-10" data-col-size="sm" data-end="732" data-start="725">Feld</th><th class="last:pe-10" data-col-size="sm" data-end="740" data-start="732">Wert</th></tr></thead><tbody data-end="825" data-start="761"><tr data-end="771" data-start="761"><td data-col-size="sm" data-end="768" data-start="761">Name</td><td data-col-size="sm" data-end="771" data-start="768"> </td></tr><tr data-end="798" data-start="772"><td data-col-size="sm" data-end="783" data-start="772">Funktion</td><td data-col-size="sm" data-end="798" data-start="783">Buchhaltung</td></tr><tr data-end="812" data-start="799"><td data-col-size="sm" data-end="809" data-start="799">Telefon</td><td data-col-size="sm" data-end="812" data-start="809"> </td></tr><tr data-end="825" data-start="813"><td data-col-size="sm" data-end="822" data-start="813">E-Mail</td><td data-col-size="sm" data-end="825" data-start="822"> </td></tr></tbody></table>

</div></div>---

# Personalabteilung

<div class="TyagGW_tableContainer" id="bkmrk-feld-wert-name-%C2%A0-fun-4"><div class="group TyagGW_tableWrapper flex flex-col-reverse w-fit" tabindex="-1"><table class="w-fit min-w-(--thread-content-width)" data-end="950" data-start="853"><thead data-end="868" data-start="853"><tr data-end="868" data-start="853"><th class="last:pe-10" data-col-size="sm" data-end="860" data-start="853">Feld</th><th class="last:pe-10" data-col-size="sm" data-end="868" data-start="860">Wert</th></tr></thead><tbody data-end="950" data-start="889"><tr data-end="899" data-start="889"><td data-col-size="sm" data-end="896" data-start="889">Name</td><td data-col-size="sm" data-end="899" data-start="896"> </td></tr><tr data-end="923" data-start="900"><td data-col-size="sm" data-end="911" data-start="900">Funktion</td><td data-col-size="sm" data-end="923" data-start="911">Personal</td></tr><tr data-end="937" data-start="924"><td data-col-size="sm" data-end="934" data-start="924">Telefon</td><td data-col-size="sm" data-end="937" data-start="934"> </td></tr><tr data-end="950" data-start="938"><td data-col-size="sm" data-end="947" data-start="938">E-Mail</td><td data-col-size="sm" data-end="950" data-start="947"> </td></tr></tbody></table>

</div></div>---

# Notfallkontakte

## Technischer Notfall

<div class="TyagGW_tableContainer" id="bkmrk-feld-wert-name-%C2%A0-fun-5"><div class="group TyagGW_tableWrapper flex flex-col-reverse w-fit" tabindex="-1"><table class="w-fit min-w-(--thread-content-width)" data-end="1100" data-start="1000"><thead data-end="1015" data-start="1000"><tr data-end="1015" data-start="1000"><th class="last:pe-10" data-col-size="sm" data-end="1007" data-start="1000">Feld</th><th class="last:pe-10" data-col-size="sm" data-end="1015" data-start="1007">Wert</th></tr></thead><tbody data-end="1100" data-start="1036"><tr data-end="1046" data-start="1036"><td data-col-size="sm" data-end="1043" data-start="1036">Name</td><td data-col-size="sm" data-end="1046" data-start="1043"> </td></tr><tr data-end="1061" data-start="1047"><td data-col-size="sm" data-end="1058" data-start="1047">Funktion</td><td data-col-size="sm" data-end="1061" data-start="1058"> </td></tr><tr data-end="1079" data-start="1062"><td data-col-size="sm" data-end="1076" data-start="1062">Mobilnummer</td><td data-col-size="sm" data-end="1079" data-start="1076"> </td></tr><tr data-end="1100" data-start="1080"><td data-col-size="sm" data-end="1097" data-start="1080">Erreichbarkeit</td><td data-col-size="sm" data-end="1100" data-start="1097"> </td></tr></tbody></table>

</div></div>---

## Geschäftsführung Notfall

<div class="TyagGW_tableContainer" id="bkmrk-feld-wert-name-%C2%A0-mob"><div class="group TyagGW_tableWrapper flex flex-col-reverse w-fit" tabindex="-1"><table class="w-fit min-w-(--thread-content-width)" data-end="1213" data-start="1136"><thead data-end="1151" data-start="1136"><tr data-end="1151" data-start="1136"><th class="last:pe-10" data-col-size="sm" data-end="1143" data-start="1136">Feld</th><th class="last:pe-10" data-col-size="sm" data-end="1151" data-start="1143">Wert</th></tr></thead><tbody data-end="1213" data-start="1172"><tr data-end="1182" data-start="1172"><td data-col-size="sm" data-end="1179" data-start="1172">Name</td><td data-col-size="sm" data-end="1182" data-start="1179"> </td></tr><tr data-end="1200" data-start="1183"><td data-col-size="sm" data-end="1197" data-start="1183">Mobilnummer</td><td data-col-size="sm" data-end="1200" data-start="1197"> </td></tr><tr data-end="1213" data-start="1201"><td data-col-size="sm" data-end="1210" data-start="1201">E-Mail</td><td data-col-size="sm" data-end="1213" data-start="1210"> </td></tr></tbody></table>

</div></div>---

# Externe Dienstleister

## Steuerberater

<div class="TyagGW_tableContainer" id="bkmrk-feld-wert-unternehme"><div class="group TyagGW_tableWrapper flex flex-col-reverse w-fit" tabindex="-1"><table class="w-fit min-w-(--thread-content-width)" data-end="1365" data-start="1263"><thead data-end="1278" data-start="1263"><tr data-end="1278" data-start="1263"><th class="last:pe-10" data-col-size="sm" data-end="1270" data-start="1263">Feld</th><th class="last:pe-10" data-col-size="sm" data-end="1278" data-start="1270">Wert</th></tr></thead><tbody data-end="1365" data-start="1299"><tr data-end="1316" data-start="1299"><td data-col-size="sm" data-end="1313" data-start="1299">Unternehmen</td><td data-col-size="sm" data-end="1316" data-start="1313"> </td></tr><tr data-end="1338" data-start="1317"><td data-col-size="sm" data-end="1335" data-start="1317">Ansprechpartner</td><td data-col-size="sm" data-end="1338" data-start="1335"> </td></tr><tr data-end="1352" data-start="1339"><td data-col-size="sm" data-end="1349" data-start="1339">Telefon</td><td data-col-size="sm" data-end="1352" data-start="1349"> </td></tr><tr data-end="1365" data-start="1353"><td data-col-size="sm" data-end="1362" data-start="1353">E-Mail</td><td data-col-size="sm" data-end="1365" data-start="1362"> </td></tr></tbody></table>

</div></div>---

## Telefonanbieter

<div class="TyagGW_tableContainer" id="bkmrk-feld-wert-anbieter-%C2%A0"><div class="group TyagGW_tableWrapper flex flex-col-reverse w-fit" tabindex="-1"><table class="w-fit min-w-(--thread-content-width)" data-end="1490" data-start="1392"><thead data-end="1407" data-start="1392"><tr data-end="1407" data-start="1392"><th class="last:pe-10" data-col-size="sm" data-end="1399" data-start="1392">Feld</th><th class="last:pe-10" data-col-size="sm" data-end="1407" data-start="1399">Wert</th></tr></thead><tbody data-end="1490" data-start="1428"><tr data-end="1442" data-start="1428"><td data-col-size="sm" data-end="1439" data-start="1428">Anbieter</td><td data-col-size="sm" data-end="1442" data-start="1439"> </td></tr><tr data-end="1460" data-start="1443"><td data-col-size="sm" data-end="1457" data-start="1443">Kundenummer</td><td data-col-size="sm" data-end="1460" data-start="1457"> </td></tr><tr data-end="1474" data-start="1461"><td data-col-size="sm" data-end="1471" data-start="1461">Hotline</td><td data-col-size="sm" data-end="1474" data-start="1471"> </td></tr><tr data-end="1490" data-start="1475"><td data-col-size="sm" data-end="1487" data-start="1475">Bemerkung</td><td data-col-size="sm" data-end="1490" data-start="1487"> </td></tr></tbody></table>

</div></div>---

## Internetanbieter

<div class="TyagGW_tableContainer" id="bkmrk-feld-wert-anbieter-%C2%A0-1"><div class="group TyagGW_tableWrapper flex flex-col-reverse w-fit" tabindex="-1"><table class="w-fit min-w-(--thread-content-width)" data-end="1619" data-start="1518"><thead data-end="1533" data-start="1518"><tr data-end="1533" data-start="1518"><th class="last:pe-10" data-col-size="sm" data-end="1525" data-start="1518">Feld</th><th class="last:pe-10" data-col-size="sm" data-end="1533" data-start="1525">Wert</th></tr></thead><tbody data-end="1619" data-start="1554"><tr data-end="1568" data-start="1554"><td data-col-size="sm" data-end="1565" data-start="1554">Anbieter</td><td data-col-size="sm" data-end="1568" data-start="1565"> </td></tr><tr data-end="1589" data-start="1569"><td data-col-size="sm" data-end="1586" data-start="1569">Vertragsnummer</td><td data-col-size="sm" data-end="1589" data-start="1586"> </td></tr><tr data-end="1603" data-start="1590"><td data-col-size="sm" data-end="1600" data-start="1590">Hotline</td><td data-col-size="sm" data-end="1603" data-start="1600"> </td></tr><tr data-end="1619" data-start="1604"><td data-col-size="sm" data-end="1616" data-start="1604">Bemerkung</td><td data-col-size="sm" data-end="1619" data-start="1616"> </td></tr></tbody></table>

</div></div>---

## Softwarepartner

<div class="TyagGW_tableContainer" id="bkmrk-feld-wert-hersteller"><div class="group TyagGW_tableWrapper flex flex-col-reverse w-fit" tabindex="-1"><table class="w-fit min-w-(--thread-content-width)" data-end="1747" data-start="1646"><thead data-end="1661" data-start="1646"><tr data-end="1661" data-start="1646"><th class="last:pe-10" data-col-size="sm" data-end="1653" data-start="1646">Feld</th><th class="last:pe-10" data-col-size="sm" data-end="1661" data-start="1653">Wert</th></tr></thead><tbody data-end="1747" data-start="1682"><tr data-end="1698" data-start="1682"><td data-col-size="sm" data-end="1695" data-start="1682">Hersteller</td><td data-col-size="sm" data-end="1698" data-start="1695"> </td></tr><tr data-end="1720" data-start="1699"><td data-col-size="sm" data-end="1717" data-start="1699">Ansprechpartner</td><td data-col-size="sm" data-end="1720" data-start="1717"> </td></tr><tr data-end="1734" data-start="1721"><td data-col-size="sm" data-end="1731" data-start="1721">Telefon</td><td data-col-size="sm" data-end="1734" data-start="1731"> </td></tr><tr data-end="1747" data-start="1735"><td data-col-size="sm" data-end="1744" data-start="1735">E-Mail</td><td data-col-size="sm" data-end="1747" data-start="1744"> </td></tr></tbody></table>

</div></div>---

# Wichtige Lieferanten

<div class="TyagGW_tableContainer" id="bkmrk-unternehmen-ansprech"><div class="group TyagGW_tableWrapper flex flex-col-reverse w-fit" tabindex="-1"><table class="w-fit min-w-(--thread-content-width)" data-end="1889" data-start="1778"><thead data-end="1821" data-start="1778"><tr data-end="1821" data-start="1778"><th class="last:pe-10" data-col-size="sm" data-end="1792" data-start="1778">Unternehmen</th><th class="last:pe-10" data-col-size="sm" data-end="1810" data-start="1792">Ansprechpartner</th><th class="last:pe-10" data-col-size="sm" data-end="1821" data-start="1810">Telefon</th></tr></thead><tbody data-end="1889" data-start="1866"><tr data-end="1873" data-start="1866"><td data-col-size="sm" data-end="1868" data-start="1866"> </td><td data-col-size="sm" data-end="1870" data-start="1868"> </td><td data-col-size="sm" data-end="1873" data-start="1870"> </td></tr><tr data-end="1881" data-start="1874"><td data-col-size="sm" data-end="1876" data-start="1874"> </td><td data-col-size="sm" data-end="1878" data-start="1876"> </td><td data-col-size="sm" data-end="1881" data-start="1878"> </td></tr><tr data-end="1889" data-start="1882"><td data-col-size="sm" data-end="1884" data-start="1882"> </td><td data-col-size="sm" data-end="1886" data-start="1884"> </td><td data-col-size="sm" data-end="1889" data-start="1886"> </td></tr></tbody></table>

</div></div>---

# IT-Systeme Glaser

## Zuständiger Betreuer

<div class="TyagGW_tableContainer" id="bkmrk-feld-wert-unternehme-1"><div class="group TyagGW_tableWrapper flex flex-col-reverse w-fit" tabindex="-1"><table class="w-fit min-w-(--thread-content-width)" data-end="2127" data-start="1942"><thead data-end="1957" data-start="1942"><tr data-end="1957" data-start="1942"><th class="last:pe-10" data-col-size="sm" data-end="1949" data-start="1942">Feld</th><th class="last:pe-10" data-col-size="sm" data-end="1957" data-start="1949">Wert</th></tr></thead><tbody data-end="2127" data-start="1978"><tr data-end="2013" data-start="1978"><td data-col-size="sm" data-end="1992" data-start="1978">Unternehmen</td><td data-col-size="sm" data-end="2013" data-start="1992">IT-Systeme Glaser</td></tr><tr data-end="2048" data-start="2014"><td data-col-size="sm" data-end="2032" data-start="2014">Ansprechpartner</td><td data-col-size="sm" data-end="2048" data-start="2032">David Glaser</td></tr><tr data-end="2062" data-start="2049"><td data-col-size="sm" data-end="2059" data-start="2049">Telefon</td><td data-col-size="sm" data-end="2062" data-start="2059"> </td></tr><tr data-end="2094" data-start="2063"><td data-col-size="sm" data-end="2072" data-start="2063">E-Mail</td><td data-col-size="sm" data-end="2094" data-start="2072"><a class="decorated-link cursor-pointer" data-end="2092" data-start="2074" rel="noopener">info@its-glaser.de</a></td></tr><tr data-end="2127" data-start="2095"><td data-col-size="sm" data-end="2106" data-start="2095">Webseite</td><td data-col-size="sm" data-end="2127" data-start="2106">[www.its-glaser.de](http://www.its-glaser.de)</td></tr></tbody></table>

</div></div>---

# Eskalationsreihenfolge

```
1. IT-Ansprechpartner

2. Stellvertretung

3. Geschäftsführung

4. Notfallkontakt
```

<div class="relative w-full mt-4 mb-1" id="bkmrk--14"><div class=""><div class="contents"><div class="relative"><div class="h-full min-h-0 min-w-0"><div class="h-full min-h-0 min-w-0"><div class="border border-token-border-light border-radius-3xl corner-superellipse/1.1 rounded-3xl"><div class="h-full w-full border-radius-3xl bg-token-bg-elevated-secondary corner-superellipse/1.1 overflow-clip rounded-3xl lxnfua_clipPathFallback"><div class="relative"><div class="pe-11 pt-3"><div class="relative z-0 flex max-w-full"><div class="q9tKkq_viewer cm-editor z-10 light:cm-light dark:cm-light flex h-full w-full flex-col items-stretch ͼs ͼ16" dir="ltr" id="bkmrk--15"><div class="cm-scroller"></div></div></div></div></div></div></div></div></div><div class=""><div class="">  
</div></div></div></div></div></div>---

# Kommunikationshinweise

```
Bevorzugter Kontaktweg:

☐ Telefon

☐ E-Mail

☐ Teams

☐ Nextcloud Talk

Besondere Hinweise:

-
-
-
```

<div class="relative w-full mt-4 mb-1" id="bkmrk--17"><div class=""><div class="contents"><div class="relative"><div class="h-full min-h-0 min-w-0"><div class="h-full min-h-0 min-w-0"><div class="border border-token-border-light border-radius-3xl corner-superellipse/1.1 rounded-3xl"><div class="h-full w-full border-radius-3xl bg-token-bg-elevated-secondary corner-superellipse/1.1 overflow-clip rounded-3xl lxnfua_clipPathFallback"><div class="relative"><div class="pe-11 pt-3"><div class="relative z-0 flex max-w-full"><div class="q9tKkq_viewer cm-editor z-10 light:cm-light dark:cm-light flex h-full w-full flex-col items-stretch ͼs ͼ16" dir="ltr" id="bkmrk--18"><div class="cm-scroller"></div></div></div></div></div></div></div></div></div><div class=""><div class="">  
</div></div></div></div></div></div>---

# Dokumentenstatus

<div class="TyagGW_tableContainer" id="bkmrk-feld-wert-erstellt-a"><div class="group TyagGW_tableWrapper flex flex-col-reverse w-fit" tabindex="-1"><table class="w-fit min-w-(--thread-content-width)" data-end="2564" data-start="2459"><thead data-end="2474" data-start="2459"><tr data-end="2474" data-start="2459"><th class="last:pe-10" data-col-size="sm" data-end="2466" data-start="2459">Feld</th><th class="last:pe-10" data-col-size="sm" data-end="2474" data-start="2466">Wert</th></tr></thead><tbody data-end="2564" data-start="2495"><tr data-end="2512" data-start="2495"><td data-col-size="sm" data-end="2509" data-start="2495">Erstellt am</td><td data-col-size="sm" data-end="2512" data-start="2509"> </td></tr><tr data-end="2539" data-start="2513"><td data-col-size="sm" data-end="2536" data-start="2513">Zuletzt aktualisiert</td><td data-col-size="sm" data-end="2539" data-start="2536"> </td></tr><tr data-end="2564" data-start="2540"><td data-col-size="sm" data-end="2561" data-start="2540">Aktualisiert durch</td><td data-col-size="sm" data-end="2564" data-start="2561"> </td></tr></tbody></table>

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## Empfehlung von IT-Systeme Glaser

> Ansprechpartner ändern sich häufig und sollten mindestens einmal jährlich überprüft werden.

> Besonders wichtig sind aktuelle Notfallkontakte sowie die Erreichbarkeit der Geschäftsführung bei kritischen Störungen.

> Externe Dienstleister wie Steuerberater, Telefonanbieter oder Softwarepartner können bei Supportfällen viel Zeit sparen und sollten vollständig dokumentiert sein.

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Sabine Beispiel

Tel.: 07581 / 12346

E-Mail:
it@musterfirma.de
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